Release Notes: Viewing AI Insight Reports: FPG Customer Success
Overview- Release Feb 2nd
AI Insight Reports are now stored in IN-Gauge with improved organization and faster retrieval. This release note explains how to access and view all available reports.
Viewing Active Reports
Active AI Insight Reports (generated within the retention window) are accessible directly from the application:
- Navigate to the Reports section in your dashboard
- Select AI Insight Reports from the report type menu
- Use the available filters to narrow results by location, date range, or report type
- Click any report row to view details or download
Active reports load instantly and are always available in the standard UI.
Understanding Report Availability
Reports now follow a tiered storage model:
| Status | Visibility | Access Time |
|---|---|---|
| Active | Visible in UI | Instant |
| Archived | Not visible in UI | Requires restore request |
Reports are automatically archived based on age to optimize system performance and reduce storage costs. The archive metadata is indexed in DynamoDB, meaning the system knows exactly which reports exist even after they're moved to long-term storage.
Requesting Archived Reports
If you need a report that is no longer visible in the UI:
- Contact your system administrator or submit a restore request through the support portal
- Provide the report date range, location, and report type
- The administrator will initiate the restore process
- Restored reports will temporarily appear in your Active Reports view
Note: Archived report restoration follows asynchronous SLAs and may take up to 24 hours depending on the storage tier.
Key Changes from Previous System
- Faster active report retrieval — Reports in the active store now load more quickly
- Improved search — DynamoDB indexing enables faster lookups across large report volumes
- Clear separation — Active vs. archived status is now explicit, avoiding confusion about report availability
- Tenant isolation — Reports are securely isolated per organization with enhanced access controls
Questions?
If you cannot locate a report you expect to see, verify the date falls within the active retention window. For reports outside this window, follow the archived report request process above.