New Feature Release: Performance-Based Incentive Configuration

Overview

We're excited to announce the release of the Incentive Component, a powerful addition to the Goal Management Module that enables restaurants to create structured, performance-based incentive programs directly tied to measurable KPIs.

Key Features

Multi-Tier Incentive Structure

• Configure up to multiple performance tiers with customizable targets
• Set progressive percentage-based incentives for each tier
• Auto-calculated incentive estimates based on historical data
• Flexible tier thresholds adaptable to different outlets and meal periods

Seamless Goal Integration

• Incentives automatically sync with active goal configurations
• Inherits participant selection from parent goal settings
• Real-time incentive calculations based on actual performance data
• Direct correlation between goal KPIs and incentive triggers

Comprehensive Outlet Data Management

• Track average checks per server for accurate forecasting
• Monitor outlet-level Revenue Per Check (RPC) trends
• Historical data integration for baseline establishment
• Server count management for proper incentive distribution

Benefits for Your Operation

For Management:

• Create motivating incentive structures without manual tracking
• Reduce turnover by offering clear earning potential
• Align team behavior with business objectives
• Automate incentive calculations and reduce payroll errors

For Servers:

• Transparent earning opportunities beyond base wages
• Multiple achievement levels ensure accessible targets
• Weekly performance periods provide frequent earning opportunities
• Clear visibility into incentive potential

How It Works

1. The Incentive Component activates when a goal is configured
2. Set your tier targets based on incremental improvements to your KPI
3. Assign incentive percentages that motivate while maintaining profitability
4. The system automatically tracks performance and calculates earned incentives
5. Incentives are clearly displayed for both management and staff visibility

Best Practices

• Start Conservative: Begin with achievable Tier 1 targets to build team confidence
• Use Historical Data: Base your targets on actual past performance for realistic goals
• Progressive Percentages: Ensure each tier offers meaningful increases to maintain motivation
• Regular Reviews: Adjust tiers quarterly based on seasonal patterns and team development

Technical Specifications

• Auto-Calculation Engine: Reduces configuration time and eliminates manual errors
• Real-Time Syncing: Instant updates between goal modifications and incentive adjustments
• Scalable Architecture: Supports unlimited participants and multiple concurrent incentive programs
• Data Validation: Built-in checks ensure logical tier progression and percentage structures

Getting Started

Access the Incentive Component through:

1. Navigate to your Goal Configuration screen
2. Complete basic goal settings
3. Scroll to the "Incentive Plan" section
4. Configure your tiers and outlet data
5. Save and activate with your goal