Release Date: 19 February 2026

We are introducing a new enhancement to strengthen engagement and performance within the F&B module: the Motivational Messaging Framework for the F&B Estimated Commission Card.

This update delivers dynamic, context-aware messaging within the Estimated Commission Card, helping servers better understand their performance and stay motivated throughout the incentive cycle.

What’s Included

1. Performance-based messaging: 

Messages are generated based on the latest processed performance data for the active incentive period. They reflect:

• Progress toward the next incentive tier
• Current tier position
• Period-over-period performance trends

Context-aware tone and guidance

2. Messaging adapts depending on performance trajectory:

• Reinforces positive behaviors when performance is trending upward
• Provides encouragement when close to reaching the next tier
• Offers constructive motivation when performance dips

3. Enhanced Estimated Commission Card experience:

The commission view is no longer purely informational. It now acts as a structured performance coaching touchpoint, helping drive clarity around earning potential and improvement opportunities.

This framework is designed to:

• Increase visibility into incentive progress
• Strengthen behavioral reinforcement
• Encourage continuous performance improvement throughout the incentive period