We are currently addressing two LMS media-player issues impacting some users:

1. Safari 26 – Video Playback Logout Issue

• Safari 26 users may be automatically logged out due to a security-patch conflict affecting video playback.
• Please use Google Chrome until a fix is deployed.
• Engineering is finalizing the RCA and evaluating a permanent solution.

2. Multi-Language Audio Track Issue

• Root cause analysis in progress; Wistia has advised migration to the Aurora player for full compatibility.

Resolution in progress — next update will follow after engineering delivers RCA and solution recommendations.  Friday November 21st